Solutions

FMCG

FMCG

We offer specific solutions for all aspects of your product at each stage in its life cycle.

 

Identification of New Opportunities
Concept Development
Product Testing
Benchmarking Studies
Packaging Testing
Pricing Studies
Portfolio Expansion and/or Streamlining
Positioning and Brand Image/Equity
Evaluation of Ad Campaigns
Shopper Studies
Usage and Attitude Studies

Services, Technology & Retail

Services, Technology & Retail

We have solutions for gauging, understanding, designing and managing your consumers experiences.

 

Evaluation of Ad Campaigns
Evaluation of Loyalty Programs
Customer Satisfaction and Experience Studies
Customer Attrition Studies
Customer Experience
Usage and Attitude Studies
Positioning and Brand Image/Equity

Consulting Services

Consulting Services

We transform precise diagnostics into customized programs aimed at improving critical processes in your organization and also assist in their implementation.

 

Definition and analysis of customer life cycle
Evaluation: Definition and measurement of process metrics
Diagnostics: Identification of issues in areas of effectiveness and customer experience
Design of Improvement Action Plans
Implementation and Follow-up of Improvement Plans