Products

Find out how to improve the products and services that consumers buy.

KNACK RPT

Rapid Product Testing

The most efficient tool in the market to conduct product tests.

  • Online Dashboard for clients.
  • Drastically reduces total amount of time spent.
  • Immediate response from consumers regardless of when & where product use takes place!
  • Instant interactions with consumers during product experience.
  • Constant updates on results throughout the testing process.
  • Access final results immediately.
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More about our Product Testing tools

KNACK KE(x)

Customer Experience Platform

Online tool that enables real-time monitoring of consumer experience.
Listen to your consumers and analyze their opinions, needs, feelings, behaviors, and expectations. Take decisions based on research-derived insights.

  • More than 250.000 daily interactions in top-tier companies such as BBVA, Banco Itaú Argentina, Banco Itaú Paraguay.
  • Get instant customers feedback.
  • Ask to all (no to a small sample).
  • Multiple touchpoints and processes.
  • Close the loop within KE(x).
  • User profile visualizations.
  • Manage each process: early alert management system.
  • Tailor made development for each organization.
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KNACK QOC

Qualitative Online Communities

See how consumers live, think and feel.
Make decisions based on insights obtained first-hand from real people!

Dedicated online panel for small communities. Consumers comply with tasks and activities designed according to specific research objectives:
participants upload real-life videos and photos, conduct web searches, share opinions via chat and much more.
Ideal for concept & product testing, in-depth consumer understanding, detecting new trends, sparking inspiration & learning more about consumer realities.

  • Active and individualized moderating. Moderators are highly trained in qualitative research.
  • They post instructions for tasks and carry out a detailed tracking of responses.
  • They deliver follow-up questions throughout the day to delve deeper into each answer.
  • Each moderator is responsible for no more than 15-18 participants so they have time to follow up with each participant.
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KNACK VICE

Virtual Interactive Consumer Experience

Virtual reality increases market research power by enabling consumers a deeper understanding of the innovations that brands are creating and building.
Virtual reality transports consumers to the future.
VICE is the tool for that voyage.

  • Faster and more agile research.
  • Enable consumers to experience and explore innovations before they are built.
  • Significantly reduced costs: avoid time and expense in producing multiple physical prototypes or POS layouts.
  • Immersive experience improves and enhance consumer experience in testing. Survey is on the experience!
  • Multiple applications (store design, product layout, POP impact on brand recognition and sales, etc.).
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